New Member
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3 Posts
Fanduel channel random volume fluctuation
Volume randomly increases and subsequently lowers throughout the broadcast. Using AppleTV and only happens on Fanduel.
New Member
•
3 Posts
Volume randomly increases and subsequently lowers throughout the broadcast. Using AppleTV and only happens on Fanduel.
DIRECTVhelp
Community Support
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255.9K Posts
1 year ago
Hey @spencerj. We're aware of the issue and are working on a fix. We appreciate your patience. John, DIRECTV Community Team
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tjthayer
Voyager
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1 Message
1 year ago
Any updates on this?
This issue has been going on since last year when FanDuel was Bally Sports. Started around the end of MLB baseball season, but I dropped DTVS around that time.
Very surprised it's still an issue 6 months later.
This volume fluctuation is exceptionally annoying - to the point that I will change to an alternate streaming provider before my next billing date if the fix is not imminent.
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LASmoak
1 Message
1 year ago
I second the sentiments of the original poster - I have noticed the extremely annoying surges in volume level during Braves baseball broadcasts since spring training games. I am certainly not a broadcast engineer, but while I understand that these broadcasts are going through multiple "pipes" before they appear on my TV screen, I can't understand how such an obvious customer experience issue remains unaddressed after so much time.
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spencerj
New Member
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3 Posts
1 year ago
Seems like DirecTV has no intention of fixing this. I've seen other posts that are months old.
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GTyz
New Member
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347 Posts
1 year ago
@spencerj Are you using a Sonos sound bar or any other sound bar? It seems this is happening to customers with soundbars...
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spencerj
New Member
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3 Posts
1 year ago
Not a soundbar but my sound is through a receiver/sound system
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dwags243
New Member
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10 Posts
1 year ago
Yes, I experience this same thing then my wife ask's me why the TV is so (Edited per community guidelines) loud. I blame Direct TV but she doesn't believe me. That's on you Direct TV
(edited)
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