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Saturday, January 31st, 2026

Directtv freezing up regularly

Hello, My directv is freezing constantly over the past few months when previously we had no issues since install 5 mos ago. Terrible service, and is very annoying when trying to watch tv. 

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Community Support

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255.7K Messages

6 days ago

We want to know more, @Hillsidecottage. Please share the brand and model of your TV and confirm if the freezing issue is happening on other devices too, so we can check. Also, are all channels affected or just specific ones? Rhyan, DIRECTV Community Team

ACE - Sage

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46.7K Messages

6 days ago

What streaming device(s)?

What sort of wifi/internet service?  Download speed at your streaming device?

What troubleshooting have you tried so far?


NEED HELP?