5 Messages
CBS not streaming
I am in the area affected by Hurricane Helene. After power and wifi were restored, I have been unable to stream CBS. All other channels are streaming fine. CBS is not streaming on my TV, laptop, or tablet. Any clues on how to resolve this issue? UPDATE: I have Directv Streaming service, not satellite, so I have no receiver box.
Thanks, Linda
bcbsncjlj
ACE - Expert
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6.5K Messages
10 months ago
How about your phone? Test both Wi-Fi and cell.
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Lindainatl
5 Messages
10 months ago
Also unavailable on phone.
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bcbsncjlj
ACE - Expert
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6.5K Messages
10 months ago
In all likely the feed is probably down. Have you contacted the station? Also report to DirecTV support.
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Lindainatl
5 Messages
10 months ago
The feed is not down, according to the station and according to other Directv users in my area.
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bcbsncjlj
ACE - Expert
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6.5K Messages
10 months ago
Any messages or error codes?
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Lindainatl
5 Messages
10 months ago
It says: “there’s a problem with this channel. Whoops, looks like the video feed for this channel isn’t working.”
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bcbsncjlj
ACE - Expert
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6.5K Messages
10 months ago
Then contact support and report the issue.
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Lindainatl
5 Messages
10 months ago
Thank you
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