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ACE - New Member

ACE - New Member

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3.6K Messages

Monday, December 22nd, 2025

Apps volume level Osprey issue

Anyone else notice after they fixed the live tv low volume level on the Gemini box (Osprey) then the volume level when using any app is really low so you have to turn it way up. Irritating because when you exit out of any app live tv volume is extremely high. I also have a Gemini air and the volume level is the same using live tv vs when you use an app.

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Community Support

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255.7K Messages

4 days ago

Thanks for reporting, @Ludwick577. We'd like to take a closer look. Let's meet in a DM. Kenneth, DIRECTV Community Team

ACE - New Member

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3.6K Messages

3 days ago

Use the Gemini box (not the Air) Set the volume on your tv then open any app. The volume will be considerably lower and you will have to turn it way up. Then (before you lower the volume) exit out of the app. When you do the volume will be extremely loud compared to when you use the app. It's happening and several other people have reported the issue on reddit. ....along with me
And it's the Gemini BOX not the Air. And also make sure Dolby audio it set to off

NEED HELP?