New Member
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5 Messages
Apple TV 4K, DirecTV app, Grid search, overlaid/garbled text
DirecTV Stream Apple TV 4K app, latest version 5.0.92, on tvOS latest version 26.1
When selecting the Apple TV 4K "Grid" style for all searches, not the "Linear" row of characters across the top, the DirecTV Stream app garbles the characters. You can complete the search, but the search information displayed is overlayed on the grid. Every other Apple TV 4K app is fine.
This is very easy to recreate. Just change to GRID (Settings/General/Keyboard Layout/Grid) and go to the Search screen in the DirecTV app.
Many people, including myself, prefer the Grid style for entering text as compared to the Linear style.
Obvious bug ... is this the official place to report bugs? If not then where?
Thanks.
P.S. Since moving back to DirecTV this week, I'll be reporting a few other bugs as well, just trying to understand the formal process. Thanks!
DIRECTVhelp
Community Support
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255.7K Messages
24 days ago
Hey @Sixto! Thanks for reporting this, and for the info. We've shared this to our team and will update you soon. We appreciate your help. Charles, DIRECTV Community Team
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Sixto
New Member
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5 Messages
24 days ago
Thanks Charles! I was part of the DirecTV satellite beta program at DBSTalk for many years, so it's fun to be back. I will only report real recreate-able bugs. Thanks!
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DIRECTVhelp
Community Support
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255.7K Messages
24 days ago
Welcome back! We value your feedback and appreciate you helping us improve our service. The issue you reported is now being investigated, and a fix is in progress. Charles, DIRECTV Community Team
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Sixto
New Member
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5 Messages
10 days ago
FYI ... still broken on new 5.0.106 ... no rush ... just letting you know ...
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DIRECTVhelp
Community Support
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255.7K Messages
10 days ago
Thanks for the info. Our team is still looking into it and will get back to you with an update once it is available. Charles, DIRECTV Community Team
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DIRECTVhelp
Community Support
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255.7K Messages
8 days ago
Hi. Just an update. No widespread issues have been found at this time, but our team will continue to monitor for any trends. Rhyan, DIRECTV Community Team
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Sixto
New Member
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5 Messages
7 days ago
5.0.108 now available (12/19/25)
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DIRECTVhelp
Community Support
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255.7K Messages
7 days ago
Appreciate the update. Rhyan, DIRECTV Community Team
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