Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

3 Messages

Thursday, November 9th, 2023

Closed

8003 error code on ios iphone directv stream

I have deleted and reinstalled the app several times. Help says to clear to the cache, but I don't see where to clear the cache on the iphone. I have turned on/off/on location services. Changed the password etc. Nothing seems to work. I was out of the country (usa) for a couple of weeks and then is when problem started. That said, all other apps are working fine. 

Oldest First
Selected Oldest First

ACE - Expert

 • 

6.5K Messages

2 years ago

Any messages with the error code? Any changes to your environment? Upgrades? Wi-Fi or Cellular, or both?

New Member

 • 

3 Messages

2 years ago

I called them and they said it is an internal issue that they have been working on for the last several weeks. 

Community Support

 • 

255.4K Messages

2 years ago

Hi @Tarkus56. We're sorry you're still having error code 8003 after performing those troubleshooting steps. I'll send you a DM to further investigate. Armando, DIRECTV Community Specialist

New Member

 • 

7 Messages

4 days ago

I have this same problem. Please help me resolve it as well. 

ACE - Expert

 • 

23.2K Messages

4 days ago

@TiVo_Convert_2025 

If you cannot find a recent thread, start one of your own please instead of posting to those that are a couple years old.


NEED HELP?