Contributor
 •Â
6 Messages
4K channel 105 not playing.
I see that the Mariners White Sox game that is being broadcast on FS1 is also showing up on the guide for channel 105 tonight as a 4K stream. When I select that channel, I get an error that the program is available on another channel and I can only watch it on the standard HD FS1 channel. Once on the FS1 channel I get a message telling me it is available in 4K which takes me back to the other error. It is just a loop. Is this to be expected? I was hoping the 4K channels would be available for everyone without an additional fee.
DIRECTVhelp
Community Support
 •Â
255.3K Messages
2 years ago
Let us help you enjoy the best quality content, @snashbar. 4K programming is available to all base packages at no extra charge, and the channels are visible to users whose device and TV setup supports 4K content. We'll meet you in a PM to gather more details to ensure you can access the 4K broadcast. Christian, DIRECTV Community Specialist
0
0
snashbar
Contributor
 •Â
6 Messages
2 years ago
My setup definitely supports 4K. I have been watching channel 104 and everything looks great. I am hoping I don’t have this same issue with the Notre Dame game on Saturday. Looking forward to seeing that in 4K.
0
0
DIRECTVhelp
Community Support
 •Â
255.3K Messages
2 years ago
We want to resolve this looping issue, but still need your help. Please check your messages.
0
0
fsmith8591
New Member
 •Â
1 Message
1 year ago
my 4k does not seem to work, why?
0
0
bcbsncjlj
ACE - Expert
 •Â
6.5K Messages
1 year ago
What device are you using? What do you mean, don't work? Any error codes or messages?
0
0
Ludwick577
ACE - New Member
 •Â
3.5K Messages
1 year ago
@fsmith8591 Start a new thread about your 4k not working. You hijacked a Mariners game thread from 7 months ago
(edited)
0
0