1 Message
Unable to see purchased movies on channel 1100.
When I select the purchased movie for viewing, I get a “No Signal” message and the screen goes completely black. I have to turn everything off, then back on again to get a signal.
1 Message
When I select the purchased movie for viewing, I get a “No Signal” message and the screen goes completely black. I have to turn everything off, then back on again to get a signal.
litzdog911
ACE - Sage
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46.6K Messages
2 years ago
DVR/Receiver model number?
TV brand/model number? How old?
How is the DVR/Receiver connected to your TV?
The most likely cause for this is feeding your TV a video signal that it cannot process. Some of the movies are in 1080p video format and some TVs cannot process that resolution.
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Juniper
ACE - Expert
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23.2K Messages
2 years ago
The message "No Signal" is from the TV itself. If it is only happening with On Demand PPVs (channel 1100) then suggests a resolution conflict.
Is it just the On Demand PPVs that have this issue?
Model of box?
What TV do you have?
Is either the TV or DirecTV box plugged into a 'smart' power strip?
Are you using HDMI-CEC? (if the TV has it)
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