Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

4 Messages

Wednesday, December 6th, 2023

Tv resolutions

My tv keeps switching over to 480p resolution.  Went to the display settings and it is checked in the box. Unable to uncheck it!  Help please

Oldest First
Selected Oldest First

ACE - New Member

 • 

5.2K Messages

2 years ago

What is the receiver model? Have you tried a red button reset (side by the Access card for HR54 series or front where it says 'PUSH')?

What channel forces your receiver into 480p, is it an SD Channel?

(edited)

4 Messages

2 years ago

It is a genie, have not tried the reset button.  It will do it during various programs.  Sometimes during local news and other times while watching a previous recorded show.  Thanks for getting back to me.

4 Messages

2 years ago

No, thought I should check the one I want.  Guess that is wrong?

ACE - New Member

 • 

5.2K Messages

2 years ago

Traditionally either all the boxes are checked or just 720p, 1080i, 1080p, and 4K on 4k Genie clients.

4 Messages

2 years ago

Will try to reset and also check the boxes like suggested.  The weird part is it will switch during the program being watched!


NEED HELP?