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New Member

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4 Messages

Friday, April 11th, 2025

Pandora problem

Pandora keeps stopping and skipping to the next song

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Community Support

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255.3K Messages

4 months ago

We're aware of the Pandora App issue, @Gwhenry, and our team is working to resolve it. Please provide us with as many details as possible to help with the investigation. DIRECTV appreciates your understanding. Kesiah, DIRECTV Community Team

New Member

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4 Messages

4 months ago

Genie model HR54/700,  Ox1bdd

Pandora stops playing the song and then skips to the next song 

Community Support

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255.3K Messages

4 months ago

Thanks for the information. We'll forward this to our team. Kesiah, DIRECTV Community Team

ACE - Expert

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21.2K Messages

4 months ago

Still working fine on my HR24.

New Member

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4 Messages

3 months ago

Any update on this issue? How long is it going to take to fix this problem? 

Community Support

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255.3K Messages

3 months ago

No updates at this time, and we apologize that we don't have a timeline for a fix.


Mohammad, DIRECTV Community Team

New Member

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4 Messages

2 months ago

My HR54/700 has started playing entire songs without skipping !  Not sure why. Maybe a fix was implemented? 


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