Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

robgreg's profile

Teacher

 • 

19 Messages

Thursday, January 28th, 2021

Closed

Pandora and Music Choice Apps unavailable after last Genie update

Hello,

After the last update on 1/26/2021 (I think), the Pandora and Music Choice apps have disappeared from the Apps menu on my Genie receiver.

Is anyone else experiencing this problem?

Thanks

Oldest First
Selected Oldest First

Teacher

 • 

19 Messages

5 years ago

Thanks, but that was the first thing I did. I also reset it again this morning, and still no Pandora or Music Choice app icons on the menu.

Teacher

 • 

19 Messages

5 years ago

Well, we received an device update this morning around 9 AM, and both icons have been restored.

I guess big brother in the cyber sky was watching.... 

Thanks

1 Message

1 year ago

Direct tv changed out my receivers to wireless and I no longer have my pandora app. The rep said it’s no longer an offer because I changed out 🤦🏻‍♀️ is this true and can someone please help me to restore the Pandora app on my smart tv I’d appreciate it 

ACE - Expert

 • 

23.2K Messages

1 year ago

@Downunder36 

There have been changes to equipment since this thread 3 years ago. Best to start a new thread. Include model numbers of boxes, exact symptoms and error messages, and anything you've already tried.


NEED HELP?