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1 Message

Tuesday, January 30th, 2024

Mini geni wet

I accidentally spilled water on my mini geni not much but now its not working I've dried it off but still nothing. Any suggestions 

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ACE - New Member

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5.2K Messages

2 years ago

Call DIRECTV (number in my greeting below) and ask an agent for a replacement Genie client since your current one is damaged. The cost for a replacement is only $19.95, or FREE if you have the Protection Plan.

Community Support

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255.4K Messages

2 years ago

We're sorry to hear that your receiver got damaged. If the Genie Mini Receiver is still not working, we may need to have that replaced. I'll send you a DM to assist you further on this. Claudine, DIRECTV Community Specialist


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