message on screen

What channel?

What program?

Channel 245.. NBA Playoffs, but also happens on other channels..BUT ONLY ON THIS HR-24..not on others in house.

Should not happen on so many channels. Name all the channels that this is happening on.

Call DirecTV and have them refresh the subscription authorization on that HR24. You might be able to do it from your DirecTV account .... www.directv.com/refresh

@TeddyJ 

I agree, sounds like an issue with the service authorizations on that box. Before any attempts at a fix, verify that coax to that box is finger tight.

If the updated website still supports it, you can refresh those authorizations yourself. www.directv.com/refresh

If needed, you can call DirecTV to have an agent do it from their side. Before doing so you might consider a red button reset or unplugging power for a minute to clear any cached memory that may be bad. The latter dumps the guide data which is loaded again from the satellite usually within 24 hours.

Hopefully that will fix the authorizations and not a further hardware issue with the box itself or a bad connection to that room.

all have refreshed several times, and coax connections a tight..   

As this thread is from 2 years ago and you've started a new one to discuss replacement because of the issues, this thread will be CLOSED to prevent confusion.

https://forums.directv.com/conversations/directv-equipment/old-equipment/6585d07c4a7482593ab69d67