1 Message
Menu and guide suddenly stopped working.
It will power both tv and dvr on an off. Most other functions still work. Cannot access menu or guide.
1 Message
It will power both tv and dvr on an off. Most other functions still work. Cannot access menu or guide.
DIRECTVhelp
Community Support
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255.4K Messages
2 years ago
Having issues seeing the menu or guide may be unexpected and we apologize for the inconvenience. You can follow the troubleshooting steps here: https://www.directv.com/support/article/000075734 to fix common issues quickly. We'll send you a Private Message to gather more information and investigate what's happening. Santiago, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.6K Messages
2 years ago
DVR/Receiver model number?
Remote control model number?
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