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Sunday, September 22nd, 2024

I rented Fly Me To The Moon and it froze up

Last night I rented Fly Me To The Moon and the movie froze up about 40 minutes in. I refreshed my box online and rebooted it manually. I’m still not able to play the movie through. I can start it again, but each time it freezes again the same spot.

Can I get a credit back on my account?

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255.4K Messages

11 months ago

Hi, @teachertracey8. We're sorry you're unable to fully watch the movie. I'll send you a DM to further investigate. Mark, DIRECTV Community Specialist


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