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3 Posts
Thursday, October 24th, 2024
When I sign into my new TV I get code 8013 I don't know what that means all my other devices are working good
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ACE - Expert
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21.3K Posts
1 year ago
You need to check with the TV maker to find out what that code means.
I get it when I sign into direct TV app it's not the TV I'm trying to figure out if maybe I have to many devices connected
ACE - New Member
1.6K Posts
Are you a Sat. Customer or a Streaming customer?
Streaming
Community Support
255.9K Posts
Hi, @gigisavage1980. We're sorry for the trouble signing in. Error code 8013 is a Subscription Error Message. We'll send you a DM, so we can assist you further. Rhyan, DIRECTV Community Specialist
shannon02
ACE - Expert
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21.3K Posts
1 year ago
You need to check with the TV maker to find out what that code means.
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gigisavage1980
3 Posts
1 year ago
I get it when I sign into direct TV app it's not the TV I'm trying to figure out if maybe I have to many devices connected
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Tiger593
ACE - New Member
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1.6K Posts
1 year ago
Are you a Sat. Customer or a Streaming customer?
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gigisavage1980
3 Posts
1 year ago
Streaming
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DIRECTVhelp
Community Support
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255.9K Posts
1 year ago
Hi, @gigisavage1980. We're sorry for the trouble signing in. Error code 8013 is a Subscription Error Message. We'll send you a DM, so we can assist you further. Rhyan, DIRECTV Community Specialist
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