2 Messages
closed captions moved to top on screen
Just today the closed captions are appearing on the top of screen instead of bottom. This only happens on shows I recorded. The live tv shows the closed captions are on the bottom as usual.
I have tried unplugging for several minutes but that did not fix.
DIRECTVhelp
Community Support
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255.4K Messages
1 year ago
Hello, azsmoodz. We're sorry you're experiencing issues with the closed captioning feature. We're here to help. Visit Manage DIRECTV closed captioning | DIRECTV Support for useful instructions on how to resolve it. DIRECTV appreciates you for understanding, Jessica, DIRECTV Community Specialist
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elknrut
Contributor
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2 Messages
9 months ago
Did you ever figure this out? Just paid for a movie and unwatchable.
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azsmoodz
2 Messages
9 months ago
It's been so long ago I don't remember but they're back to normal now. Maybe if you follow the link they provided it might help.
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