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J

2 Messages

Wednesday, October 2nd, 2024 8:52 PM

Programing Guide Details Are Incorrect

Why is the program info incorrect on the directv guide? Currently, TCM is broadcasting movie Dead Ringer. DirecTV presents the movie release date as 1994. 
Please correct.
Thanks,

(Edited per community guidelines)

ACE - Expert

 • 

20.6K Messages

1 month ago

DTV like most TV providers buys the guide data from a third party guide maker that the channels send their info to.  It is the content makers that supply the movie info to them also.

2 Messages

1 month ago

We are paying DirecTV for a service. If we experience issues with the quality of service we report it. DirecTV determines the cause and fixes it.


DirecTV in turn is paying for a service. Is DirecTV reporting these issues to their service provider to maintain/improve quality of service?

When watching a movie, sometimes I have a laptop with me. I enjoy checking background info: time period, film locations, directors, actors, etc.

Please report and get corrected.

From a movie enthusiast hoping someone at DirecTV reads the community forum.  Thanks.

ACE - Expert

 • 

20.6K Messages

1 month ago

Only the moderators, a few employees on their own time and DirecTv help reads these posts.


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