4 Messages
Fox Nation
Direct TV keeps telling my Dad that he can get channel 1960 for Fox Nation that he signed up for however, it does not work. When he clicks on channel 1960 for Fox Nation, it just keeps going back to the channel he was previously on.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Michele, this shouldn't be happening. We want to look closer at this situation with channel 1960. We're sending you a PM to start working on it.
Claudia, DIRECTV Community Specialist
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nabukl
ACE - Professor
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2.3K Messages
1 year ago
Is your father's receiver connected to the internet, that's a requirement since fox nation is a streaming service not a linear channel
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tmichelew
4 Messages
1 year ago
I’m believe it is. That is a great point. I’m going to check and make sure. Thank you!!
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tmichelew
4 Messages
1 year ago
Now he can get channel 1960. It was because of not being connected to the internet. However, how does he look to see what is Fox Nation that he wants to see? Or does he have to watch whatever is in the channel at the time he turns up that channel? Thank you
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nabukl
ACE - Professor
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2.3K Messages
1 year ago
He would have to directly access fox nation via their own app
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tmichelew
4 Messages
1 year ago
Nabukl, so his TV will not allow us to download the Fox Nation app. That is why we went through Direct TV to get it. However he has the app on his phone, but when he tries to cast it from his phone to his TV it does not work. Now he has Channel 1960 Fox Nation on his TV, but does not know how to look and choose what he wants to watch because there seems to be no way to scroll and choose what show or movie he wants to watch.
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hi @tmichelew. We apologize for the issues your father has had trying to watch the Fox Nation channel. We are going to send you a PM to take a further look at this situation and work on a solution. Please meet us there. Santiago, DIRECTV Community Specialist
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