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2 Messages

Saturday, September 21st, 2024 6:50 PM

Disney channels credit

I am attempting to apply for the credit for the Disney channels that were missing. TV promise.com will not let me apply.  It only says...

Service updates for DIRECTV in Pittsburgh PA

There are no channel disputes impacting your service at this time" 

 Please help!

ACE - New Member

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1.5K Messages

2 months ago

The reason www.tvpromise.com will not allow you to apply for the credit is because the Disney Channels have been restored.  The likelihood that you can get the credit now that they are restored is very slim.  You should have applied for them when they were still in dispute.  If you had tried to put the credit through and the website was not working during the dispute you should have called customer service.  All you can do is call customer service and maybe they will give you the credit.

ACE - Sage

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46.1K Messages

2 months ago

I'm afraid you missed your opportunity since the contract dispute has been settled and the channels are back. 

2 Messages

2 months ago

And all this is just a bunch of bull, designed to make it so difficult that you will just give up.  I don't care if it was last week, today or next month, DirecTV still did not provide channels that I paid for!!! 

ACE - Expert

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20.6K Messages

2 months ago

Read the TOS, channels and programing are subject to change at anytime so no credit is required.  I applied for and received the credit during the outage as did most DTV customers. 

(edited)


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