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Saturday, January 13th, 2024 1:25 PM

Commercial settings

I live in Brevard county, Florida but my commercials are based out of California, Colorado and other western states.  On all channels.  What do I do to get commercials in my area? 

ACE - New Member

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5.2K Messages

10 months ago

Are you a DIRECTV STREAM or DIRECTV SATELLITE customer? Is your service address set properly for your home address? 

Community Support

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254.4K Messages

10 months ago

Thank you for reaching out; we want to make sure you are getting the right shows/commercials based on your billing address. Changing your home location might help. Please follow the steps below:

Press the "Home" button on the remote.
Arrow right and select the 'Settings' (Gear Icon), press 'OK' on the remote
Select 'Preferences,' and press 'OK' on the remote.
Select 'Locations Settings' and press 'OK' on the remote.
Select 'Set New Home Location' and press 'OK' on the remote.
 
Please let us know if this helps. I will send you a private message to further assist.

Kiarha, DIRECTV Community Specialist


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