1 Message
Closed Caption - Genie remote
HELP!! I use settings to turn on closed caption. But I still don't get closed captions. When I select INFO, then choose CC on the screen, I see that DirecTV Subtitles are OFF. I can't find a way to turn them ON. When I use any of the navigation arrows the on-screen selection changes from CC. How do I turn on DirecTV subtitles?
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
Hi @cruisektc, we want to help you with your Closed Caption inquiries. Please try the following steps to resolve it: Turn On Subtitles for Closed Captioning | DIRECTV Customer Service & Support. Thanks for being part of DIRECTV. Natalia, DIRECTV Community Specialist
0
0
shannon02
ACE - Expert
•
20.6K Messages
1 year ago
Do you see both Closed Captioning, DTV Subtitles and Off? If you want Closed Captioning you press Select, if you want DTV Subtitles then down arrow then Select.
0
0