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1 Message

Wednesday, September 11th, 2024 12:26 AM

$6 increase in monthly service.

Why should I consider staying with a service that has an annual outage, lasting for weeks, with program providers yet continues to charge the customer the same price and has the audacity to ask for even more money. An 8% increase is ridiculous. Know that I will be leave Direct TV after 18 years as soon as I find a more consistent program provider at a more reasonable price. I can only hope that many more leave also.

ACE - Expert

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20.6K Messages

2 months ago

All TV providers have to raise their rates so long as those content providers continue to ask for more money.

ACE - Expert

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20.6K Messages

2 months ago

Better then a $10 increase that they did the past few years.

ACE - Professor

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8.1K Messages

2 months ago

@Juniper 

It's still better than many cable providers which do "$1.75 here, $4.32 there" throughout the year.

Tutor

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23 Messages

1 month ago

What I don't like about directv  is that I have one box,a genie, I pay a $10 monthly fee, then I pay an additional fee for the same box of $10 to record and then I pay a $3 a month fee for whole home DVR recording even though I only have the one box. This is a total of $23 a month rent for the one box, nearly 33% of my total monthly bill.

ACE - Expert

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6.2K Messages

1 month ago

Then you should go with DirecTV streaming services. Either DirecTV Via Internet (those that want satellite-like without the dish) or DirecTV Stream (traditional streaming like YouTube TV, Hulu TV, or Sling TV).

ACE - Expert

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20.6K Messages

1 month ago

So why did you sign up for DTV?  Those fees are spelled out in the beginning.

Tutor

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23 Messages

1 month ago

What I was saying is that One of the things I don't like is That I am paying $3 a month for whole home DVR, I only have one (1) receiver so I have no use for "whole home DVR". I "rent" the box for a  monthly fee. I will never own the receiver. A lease is for a specific time and since I have to pay the "lease" as long as I have the genie receiver, whether it is one, two or 25 years. Directv started in 1994 , I joined them in 1995.  So, I have been around to see all of the changes, the worst being when AT&T purchased them. Thanks for the input

Tutor

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23 Messages

1 month ago

I forgot to ask, if I return my genie and get a HD box and a DVR box I would only pay $10 each for a $20 total and not have to pay the $3 "whole home dvr" fee?

ACE - Expert

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20.6K Messages

1 month ago

There is no lease or rental fees. the up front lease fee is only applied if you don't have a free upgrade.  Right you are leasing the receiver until you decide to cancel.

Tutor

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23 Messages

1 month ago

I didn't sign up for the increase it just appeared one day. 

ACE - Expert

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20.6K Messages

1 month ago

Yes, you did, read the TOS. 

We have the right to change, add, or remove Our programming packages, their Content, selections, prices, and any Service We offer (including the technology used to deliver them). We will try to let You know of any changes within Our reasonable control. In the event of a programming change, You have the right to cancel Your Service, either in part or entirely.  If the change is within Our control, We usually give You 30 days’ notice. If You cancel, then We may charge an Early Termination Fee and You might lose any general discounts You have received.  For more information about cancelling, please look at Section 4 “Cancellation”. 

Tutor

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23 Messages

1 month ago

I been a customer of directv  for 29 years, probably longer than you have been employed.

I wouldn't have 2 TV's , I would see if I could hook up both boxes to the same set.

Tutor

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23 Messages

1 month ago

I forgot one thing, I was a total choice customer for the whole time I was a customer until last month (29 years). My cost was going to go over $170 a month with the only extra a regional sports pkg. I am now an entertainment pkg customer that purchased a roku stick and pay approximately $90 a month for 1000's of more channels. Unless I can talk Directv to lower the $120 a month I will have to make more changes.

Tutor

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23 Messages

1 month ago

Not being snark? What would snark be?  Then you started with Directv in 1994, 30 years, that's not bad.  The only job you've ever had?

Tutor

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23 Messages

1 month ago

I was told by directv that I would have to pay an extra fee for a REQUIRED REGIONAL sports pkg. I wasn't given an option. I was also told that local channels added an amount.


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