No direct tv stream on Fire TVs

Back in May I purchased a new Insignia Fire TV with the express intent of getting away from my satellite dish and associated cabling. While not the smoothest transition it did work fine so I purchased a second Fire TV for another room. Just before Christmas the first tv stopped receiving Direct TV Stream. I did the associated updates and even called tech support. The best they could offer was a genie box. Genie box never worked, even after resetting passwords. But I still had one TV that was receiving the stream - until 2 nights ago. Now neither TV will receive the stream. (Edited per community guidelines)? Is this a hardware/software issue with the Fire TVs, or is it on Direct TV Stream? I might buy it if it were a single tv but both - within a couple weeks of the other? 

Giving SERIOUS consideration to cancelling this service since I can't get any answers to why two tvs suddenly fail to receive Direct TV Stream. BTW, I can receive Peacock and Netflix with no problem at all.