live sports playback starts in the middle of the broadcast

Hi, we want you to take advantage of your features. Check this link to confirm if you're trying to use the restart feature in an available network: https://www.directv.com/support/article/000093572
If the channel you're trying to rewind is listed in the article, please DM us, and we'll be more than happy to investigate it. Juan, DIRECTV Community Specialist.

That is a problem. I watch sports 100% of the time. None of these networks are sports channels. 

But the real problem is when I am recording a live event and I jump in after about 1 hour to start from 0 seconds. It will randomly start in the middle - which ruins the game. And your backup method is clumsy. 

Still happening a year later.

very disappointing…

That happens to me as well. But not consistently. I watch DTV via Apple TV. The quality is great, but inconsistent.

Any idea on a fix? Update and restart on new AppleTV hasn’t helped. (Bought primarily for use with DTV stream service…my iPhone doesn’t seem to have this issue nor does Roku…)

Hi, @tstaycer32. We're sorry about the playback issues with live sports. How frequent are you experiencing this issue, and is this happening on other devices too? Let us know so we can help. Sophie, DIRECTV Community Specialist

It happens about 50% of the time.

Think it through - staring in the middle of a telecast ruins the score. There is no going back.

Additionally, 3 Apple TVs, same result. Not on my computer or iPad.

Thanks for providing us the details. We'll send you a DM to gather more information and help resolve issue. Sophie, DIRECTV Community Specialist

Please share solution here!

The original post is a year old; I share the same issue.