1 Message
home page latest change
why does the Home Screen keep changing? These are updates that we are not aware of before they happen and we cannot opt out of the change. This last change is HORRIBLE! there is waaaaay too much information on the screen. Why can't it be more streamlined. I wasn't fond of the last update, however, it was much better than this one! I called and was told that we cannot change back. I feel that we should be able to opt out if we don't like it, we are paying our money and should not be made to like something
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
We're regretful for the inconvenience on your part in experiencing these changes. DIRECTV endeavors diligently to persist in innovating our services to enhance your entertainment experience. We appreciate your feedback. We have forwarded your suggestion to the appropriate team so they can review and determine the next steps. Jade, DIRECTV Community Specialist
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