Five Recent Channels staying at bottom of screen

This sounds like you have a remote controller with a stuck button. I could be wrong, but we have experienced this with a Fire Stick remote that had a stuck button. We determined this by quickly removing the remote batteries after pressing the back button. It did not come up again. Afterwards, I cleaned the remote and was able to get it fixed.

None of the remote buttons appear to be stuck but thanks

@Geogrman What device are you watching it on?

Hey @Geogrman, we want to help.

Let's meet in a Direct Message to take a closer look on this. Please check you DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)

Katherine, DIRECTV Community Specialist

Katherine, the answer to everything is not a DM conversation.  No one but the one subscriber you're DMing learns anything from a DM.

...and there is nothing account related or proprietary about the answer to restrict from subscribers.

@JefferMC This type of behavior needs to stop and solutions need to be shared (if any) to all participants in the forums.

@DIRECTVhelp ,

PLEASE STOP taking posts private when the entire community will benefit from the answers! Only account-specific issues should be taken private.

The symptoms went away later last night. It could’ve been due to turning off the tv a short time. I’m not totally sure but thanks for the suggestions. 

You're welcome, @Geogrman. 


If you have any more questions or concerns feel free to reach back out to us, we'll be happy to help. 


Corineka, DIRECTV Community Specialist 

Just had this same issue and while I suspected restart the box was the answer, I’m glad the answer is publicly available here 🙂

I want to delete or remove the:   “Press down to see your recent channels.”

this window at the bottom of the page stays on for many minutes. It’s not necessary and I’d like to remove it from my DIRECTV Streaming options.

1).  I have turned OFF Notifications on my settings

2).  i have pressed every conceivable button on the Remote to make it disappear (to no avail)

3).  I have waited for extended periods of time for the option to disappear…it stays on screen

I’ve done all the above which doesn’t help.

How do I remove this ANNOYING notice that reappears constantly at the bottom of the screen when viewing a program?

You don't. There is no customized options.