3 Messages
DTV App Android phone
When using the DTV Android app on my cell phone I have a black bar on left and right of screen when watching a show,movie, or sport event. Is there a setting to crop the picture to fullscreen ? Someone said it was fixed along time ago. I would appreciate if anyone can help because I seem to not find any fix on this.
Thank you.
Accepted Solution
DIRECTVhelp
Community Support
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254.4K Messages
3 months ago
Thanks for your feedback. We'll forward it to our team, so they can review and determine the next steps. DIRECTV appreciates your continued support. Christy, DIRECTV Community Specialist
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lou_do
ACE - New Member
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626 Messages
3 months ago
Thoses bars are always present unless you have an actual 16x9 screen on your phone. TV screens have a 16 x 9 ratio so the video fills the entire screen. If the phone video was expanded horizontally to fill the entire screen the image would be out of proportion. If it were expanded vertically to fill the screen it would cut the top and bottom off the screen. A fit to screen method is used so you can see the entire video.
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DIRECTVhelp
Community Support
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254.4K Messages
3 months ago
Hello, @StreamerUSA. @lou_do is right, you will have a full screen with a 16 x 9 screen device. Christy, DIRECTV Community Specialist
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StreamerUSA
3 Messages
3 months ago
A lot of newer android /iPhones have a bigger screen and are much larger then 16x9..
Hulu,YTTV, Netflix all give you option to crop and make fullscreen on newer devices. Direct TV should as well give you this option when using their app..
Thanxs
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