New Member
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25 Messages
The latest update to Gemini causes my AVR to turn on unexpectedly
The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I press "home", "guide", or "list" on the Gemini remote with the Tv on and AVR off, the AVR will power on. Very Annoying.
DIRECTVhelp
Community Support
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255.7K Messages
22 hours ago
Hi, @Moodysj. Thanks for bringing this to our attention, and that's definitely not the experience we want for you. Restarting the Gemini Air device usually fixes problems. Just press and release the button on the back of the device. You can also try a full power cycle by unplugging it for 30 seconds and then plugging it back in.
If technical assistance is needed, contact us here: DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team
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