2 Messages
Streaming via brand new Roku Express 4K+ issue
I recently setup directv streaming to replace my uverse. I can stream from computer browser and chromecast without issues. I installed a brand new Roku Express 4k+ on an additional TV. It is installed, updated and configured with the directv streaming account information on the Roku. When I try to start it, it cannot access content and suggest that I retry later. All devices that I have tested about are on the same network.
I have read that there were issues like this previously, but those where a few years back according to the dates. What can be done to address this since all equipment is new, configured and can stream other sources without issue.
bcbsncjlj
ACE - Expert
•
6.5K Messages
1 year ago
The Roku Express models are on the low-end of the performance scale from Roku. That is not saying the device is inferior. DirecTV stream is a very heavy date intensive service. How far away from your router is the device located? What is your broadband speed?
0
0
grandmamartinez
2 Messages
1 year ago
I select the device because it does not need to be a powerhouse device for the intended purpose. Both the Roku and the wireless access point are in the same room approximately 8 ft apart with no obstructions between them. Internet service is 300mb/sec, more than sufficient for HD streaming. A HD stream of 1080 should use no more than 9mb/sec of bandwidth.
The TV it is powering is only a HD rated TV, so no 4K content will be streaming to it. The only reason I select this device over the plain express is the ability to power the up the TV and adjust volume so that one remote is all the is needed.
0
0
bcbsncjlj
ACE - Expert
•
6.5K Messages
1 year ago
Have you restarted your router and modem? Did a reinstallation of the app?
0
0