7 Messages
Sony soundbar not working with Gemini
The Gemini remote does not control audio levels on my Sony soundbar. Supposedly the soundbar is paired. The Sony remote works. I went though set up several times. The old DirectTV satellite remote worked with the soundbar. Any help is appreciated.
DIRECTVhelp
Community Support
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255.3K Messages
1 year ago
Hi there. Our apologies for having trouble using the Gemini remote with your Sony soundbar. Please click this link for steps on programming your remote: Explore your Box Voice Remote | DIRECTV Support Let us know if you need further help. DIRECTV appreciates you. 💙
- Kesiah, DIRECTV Community Specialist
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laughingfox
7 Messages
1 year ago
I did that prior to posting.
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DIRECTVhelp
Community Support
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255.3K Messages
1 year ago
We're sorry that your remote is still not working despite following the troubleshooting steps provided. Let's meet in a DM for further help. Aljoy, DIRECTV Community Specialist
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laughingfox
7 Messages
1 year ago
Fixed the problem. I had to add the soundbar manually.
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