Thanks for letting us know. Please try to move the device closer during pairing or verify the device is in Pairing mode and try again. What device do you use to watch DIRECTV?
It appears that you are using our Gemini Air. The option to pair Bluetooth earbuds is currently not supported on this device. We'll consider this as feedback and pass it on to our team for further evaluation. DIRECTV appreciates your understanding. 💙
Accepted Solution
DIRECTVhelp
Community Support
•
256K Messages
2 years ago
Currently, the Gemini Air is our most recent device.
- Kesiah, DIRECTV Community Specialist
0
DIRECTVhelp
Community Support
•
256K Messages
2 years ago
Hi @Ajj247, we're sorry your bluetooth earbuds won't connect to your DIRECTV STREAM. What's the specific device you're using?
Christian, DIRECTV Community Specialist
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0
Ajj247
5 Messages
2 years ago
I have Aiwa Prodigy View earbuds
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0
DIRECTVhelp
Community Support
•
256K Messages
2 years ago
Thanks for letting us know. Please try to move the device closer during pairing or verify the device is in Pairing mode and try again. What device do you use to watch DIRECTV?
Christian, DIRECTV Community Specialist
0
0
Ajj247
5 Messages
2 years ago
I don't know the name of the device. It's a small HDMI plug in.
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0
Ajj247
5 Messages
2 years ago
Streaming device
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0
DIRECTVhelp
Community Support
•
256K Messages
2 years ago
It appears that you are using our Gemini Air. The option to pair Bluetooth earbuds is currently not supported on this device. We'll consider this as feedback and pass it on to our team for further evaluation. DIRECTV appreciates your understanding. 💙
- Kesiah, DIRECTV Community Specialist
0
0
Ajj247
5 Messages
2 years ago
Is there a newer device that allows pairing with Bluetooth earbuds?
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0