Thanks @litzdog911 and @Juniper — @audreychef, the DIRECTV Community Forums are a relaxed spot to ask about your service; the community pitches in and DIRECTV Care agents will step in when needed. If you need boxes (set-top boxes), the easiest route is to call DIRECTV or log into your account and order what you need. If you’re a satellite customer, it’s usually best to call. For more help, head to https://spr.ly/61213BGB8lP.
You say "new setup". Are you a brand new customer, have existing service but moving, or have service but setting up at another location (vacation cabin, summer/winter home, etc.)?
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DIRECTVhelp
Community Support
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256.4K Messages
15 hours ago
Thanks @litzdog911 and @Juniper — @audreychef, the DIRECTV Community Forums are a relaxed spot to ask about your service; the community pitches in and DIRECTV Care agents will step in when needed. If you need boxes (set-top boxes), the easiest route is to call DIRECTV or log into your account and order what you need. If you’re a satellite customer, it’s usually best to call. For more help, head to https://spr.ly/61213BGB8lP.
Mark, DIRECTV Community Manager
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litzdog911
ACE - Sage
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46.7K Messages
2 days ago
OK. What boxes? What service do you have? You can order most DirecTV equipment via their website.
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Juniper
ACE - Expert
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23.7K Messages
2 days ago
@audreychef
You say "new setup". Are you a brand new customer, have existing service but moving, or have service but setting up at another location (vacation cabin, summer/winter home, etc.)?
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