Contributor
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12 Messages
No Dolby Digital from the Gemini Air
I just setup my new Gemini Air device that replaces my old Gemini box. I am connecting it through my Denon x4800h AVR, and I am getting just Dolby surround (only Multi PCM) instead of the Dolby Digital + that my Gemini box outputs using the same cable and HDMI port. I have tried all settings on the Air without any success. There was a prior post about this that had an "Accepted Solution" tagged but it is not a solution and this issue goes unresolved.
Please take this as a bug report and resolve it as soon as possible.
Thank you!
DIRECTVhelp
Community Support
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255.7K Messages
2 years ago
Hi, @RBDanC. Thank you for posting and including that you attempted to get a solution on another thread. We're seeking an answer. More to come. Clary, DIRECTV Community Specialist
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RBDanC
Contributor
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12 Messages
2 years ago
Hey Clary,
Any update on this issue?
Thanks!
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Ludwick577
ACE - New Member
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3.6K Messages
2 years ago
Isn't that only if the content has Dolby Digital+ like thru apps? Prime video etc
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RBDanC
Contributor
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12 Messages
2 years ago
I don't believe so since Dolby Digital+ works on the Gemini box, just not on the Air.
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Ludwick577
ACE - New Member
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3.6K Messages
2 years ago
Directv Stream has live channels that put out Dolby Digital+?
(edited)
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RBDanC
Contributor
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12 Messages
2 years ago
Yes they do.
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Moodysj
New Member
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25 Messages
1 year ago
Was this ever resolved? I have the exact same AVR and the same issue
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RBDanC
Contributor
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12 Messages
5 months ago
@Moodysj Nope. :(
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Shesed58
New Member
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2 Messages
5 months ago
Awesome and interesting article. Great things you’ve always shared with us. Thanks. Just continue composing this kind of post.
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Markangers123
New Member
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1 Message
10 days ago
I have the same issue. I have a Yamaha receiver and a new lg c5 tv. I have to turn the dolby switch on and off several times until dolby digital+ comes on. Once I turn the TV and system off the dolby digital reverts to pcm. I tried different hdmi ports no luck. I did plug the directv genie into my receiver and the dolby digital worked great but I lost the 4k on my TV.
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