New Member
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2 Messages
Missing channel numbers channel guide
There used to be channel numbers listed with each channel on the guide. Now they are missing. This is when I view the guide via the website (https://stream.directv.com/guide) or on my TV.
Is there someway to restore the channel numbers? I've tried resetting my cable box, which did not help.
Accepted Solution
Jrandomuser
ACE - Expert
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1.2K Messages
2 years ago
On the guide page at the top there should be a “Sort:” selector which provides choices “A-Z” or “Ch #”. “A-Z” sorts alphabetically by network name and doesn’t show channel numbers. “Ch #” shows and sorts by channel number. Is it possible you accidentally hit that and switched it?
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DIRECTVhelp
Community Support
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256.4K Messages
2 years ago
Hi there. We apologize that the channel guide is not working properly. We're sending a DM to investigate this further and help you. John, DIRECTV Community Specialist.
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tegelert
New Member
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2 Messages
2 years ago
That was it! Selecting to sort by channel brings the channel numbers back.
Thanks!
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Tlongfel
New Member
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1 Message
5 hours ago
All of my channel numbers are in the 4000's. This is the main TV connected to streaming box. Other tv's are normal. Tried resetting, Direct TV box, unplugged from modem. Now TV won't connect to wifi
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