New Member
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2 Messages
Just bought a new 65" visio TV and my direct TV app just freezes and won't open. All other apps work
Just bought a new 65" visio TV and my direct TV app just freezes and won't open. All other apps work. Tried power down, tried factory resetting the tv.
DIRECTVhelp
Community Support
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255.7K Messages
21 days ago
We'd like to take a closer look and need more information. Sending you a DM now. Rhyan, DIRECTV Community Team
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Juniper
ACE - Expert
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23.4K Messages
20 days ago
DirecTV 'smart' TV app isn't known for good performance. Though generally speaking 'smart' TV apps in general have similar issues. Usually better to have a dedicated streaming box (Roku, Firestick, DirecTV's Gemini, etc.) so you don't have to worry about TV specs not enough, keeping up with updates (or updates stopped as they want you to buy a new TV).
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