Scholar
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216 Messages
Issue with series recording
I'm trying to record a series. I set it up via the guide and pressed the record button twice. Pressing it once records just the one instance of the program and pressing it twice is supposed to record the series.
Without having canceled the recording or reset the Gemini box, the series is not recording as intended. For example, I can press the record notion twice and see the two red dots, then tomorrow the red dots will have disappeared on their own.
DIRECTVhelp
Community Support
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255.3K Messages
8 days ago
Hey, @c_brookhart. Please try to use the Overflow button or the three dots below the right arrow on the Gemini remote to record a series. Here’s how:
Press the 'Overflow' button
Select 'Record', then press 'OK'
Choose 'Record Series' on the confirmation screen, press 'OK'
Select 'All Episodes' or 'New Episodes', press 'OK'
Arrow down to 'Record Series', press 'OK'
Confirm on the series recording screen by pressing 'OK'
Series recording shows on 'Guide' and 'Information' screens
The recording goes to 'My Library'
Let us know how it goes. Rizza, DIRECTV Community Team
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c_brookhart
Scholar
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216 Messages
8 days ago
There’s no overflow button. The issue is the recording being canceled on its own. Not sure if it’s because an episode in the series already exists, but even if I have the recording setup to record all then it would seem like it should still record every episode and create a duplicate when necessary.
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DIRECTVhelp
Community Support
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255.3K Messages
7 days ago
We have a technical team on standby who can take a closer look. Sending you a DM now. Rizza, DIRECTV Community Team
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