Home Location issues with my account

I'm a very frustrated DirecTV Stream customer right now. I can't record anything off my locals and the recorded programs off the over-the-air networks (ABC, CBS, NBC, and Fox) are coming from Philadelphia and I live in the Harrisburg/Lancaster/Lebanon/York, PA market with my home territory being Lebanon County. I even tried the cell phone app with Wi-Fi disabled and it gives me the same issue. Furthermore, it won't let me change my home location.

I have a feeling there is a bug on my account or something, and I would hate to close my current account and start a brand new one. If DirecTV can't do anything to change my home location back to the way it was, then I may not have much of a choice. This is flat out ridiculous and I'm thinking of hiring an attorney.