Gemini remote won’t turn off Samsung tv

Hi, @bwloveless. Old and new remote share the same functions to turn off and on the receiver and TV at the same time. Please follow these steps on your device to manually select the right TV model:

1. Choose Settings and then System.

2. Select Remote & Devices, then Program Your Remote.

3. Choose the TV manufacturer you want to add.

4. Follow the prompts to finish up.

You may also try to reset your Gemini remote and pair it using the "Manual" method. Please let us know how it goes.

- Jayson, DIRECTV Community Specialist

I’ve reprogrammed the remote by both brand and model number several times with no success! 

Thank you for trying that option. Lets factory reset the remote control. Please follow the steps below:

1. Press and hold the Home and Exit keys simultaneously, until the LEDs on both sides display red.

2. Press 981 on the remote control.

3. The LEDs will turn Off and then blink blue 3 times on both sides.

Hello Jayson.  Did the remote reset per your instructions.  Then paired it per the prom with the FF and REW keys.  Not successful sorry to say.  

We really appreciate you doing those steps. We'll send you a DM to further assist you with troubleshooting the issue on your Gemini remote.

- Jayson, DIRECTV Community Specialist

So you did the remote programming to your tv using the "manual" option? Try using the "standard" method

I have programmed it with both manual and standard.  No luck …

Anyone there?

Is "power off devices" turned on under remote/device in settings?

It is turned on.  

Hi there. Are you still experiencing the issue with your Gemini Air remote not controlling your TV? Sophie, DIRECTV Community Specialist

Yes I am. Seem to have tried everything over and over.  

Do you have HDMI CEC (it's called Anynet on some Samsung tv's) turned off? On the box---and tv

We're sorry that the troubleshooting didn't help in programming your Gemini remote to your TV. We'll send you a DM to further investigate and help you resolve issue. Sophie, DIRECTV Community Specialist

I have the same issue with a Hisense TV. Programmed both Standard and Manual with the TV Model#. No CEC involved. Power off devices is turned on.
It turns off Directv, but not the TV itself.
I have tried resetting the remote and re-pairing it.
The volume works, as do all the other buttons. When I power it off, Directv goes off and I get the "no input" message from the TV.
The weirdest part is that it WILL turn the TV ON (along with Directv) after I turn it off with the regular TV remote, just not OFF. It's crazy to have to use a second remote just to turn the TV off after turning off Directv.
I see a lot of posts about this, but no actual solutions. Has anyone actually solved this?