2 Messages
Directv
We are new to Directv streaming. Using the second gen fire stick. Downloaded the app and signin with our account information and it keeps telling us we need a directv package. The same login works on our smart tv and laptops without issue. Have uninstalled the app and reinstalled with the same results.
DIRECTVhelp
Community Support
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255.3K Messages
2 years ago
Hi u/rraybon, welcome to our DIRECTV family. We're sorry to hear that you're having logging issues with your Fire Stick. Meet us in PM to take a closer look at it. Lisa, DIRECTV Community Specialist
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bcbsncjlj
ACE - Expert
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6.5K Messages
2 years ago
You are a Satellite subscriber or DirecTV Stream subscriber?
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rraybon
2 Messages
2 years ago
Streaming
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bcbsncjlj
ACE - Expert
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6.5K Messages
2 years ago
We're you a previous satellite subscriber? Are you using the same credentials?
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