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New Member

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5 Messages

Monday, July 10th, 2023

DirecTV Stream Location not updating

I changed my billing address to Idaho last month and DTVS took my payment with no problem.  Now been 60 days and my location is still stuck in Texas.

I've confirmed that the "Location" switch is on and I've restarted the units.  No Joy!!!

Anyone know where the documentation is hidden?

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Community Support

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255.3K Messages

2 years ago

Hello. We want to assist you with your location issues. We are sending you a PM so that we can take a closer look at your case. Andrea, DIRECTV Community Specialist

New Member

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5 Messages

2 years ago

Where is the "PM?"

ACE - New Member

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651 Messages

2 years ago

What device are you using?

ACE - Expert

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6.5K Messages

2 years ago

Have you tried the service on a phone, tablet, or PC? Does the correct locals show on any of those devices?


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