Hi @Joeymay1311, we're sorry the DIRECTV app is stuck on the home screen on your Firestick device. Please try to uninstall, reboot your device, and reinstall the app afterwards, and let us know how it goes. You may also visit https://www.directv.com/support/article/000080503 for further troubleshooting steps. Christian, DIRECTV Community Specialist
Saw on a Reddit post that if you have the same username and PW as your AT&T account this can happen. Changed my DTV PW and user name it resolved itself.
DIRECTVhelp
Community Support
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255.3K Messages
1 year ago
Hi @Joeymay1311, we're sorry the DIRECTV app is stuck on the home screen on your Firestick device. Please try to uninstall, reboot your device, and reinstall the app afterwards, and let us know how it goes. You may also visit https://www.directv.com/support/article/000080503 for further troubleshooting steps. Christian, DIRECTV Community Specialist
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LuckyStrike1323
2 Messages
10 months ago
Did this resolve itself? I have the same issue
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LuckyStrike1323
2 Messages
10 months ago
Saw on a Reddit post that if you have the same username and PW as your AT&T account this can happen. Changed my DTV PW and user name it resolved itself.
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