New Member
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24 Messages
Att direct tv equipment
I currently have uverse tv and gateway GBW210. Also wireless on a different account. I want to discontinue U-verse and add direct streaming. How can I do this and any bundles available
New Member
•
24 Messages
I currently have uverse tv and gateway GBW210. Also wireless on a different account. I want to discontinue U-verse and add direct streaming. How can I do this and any bundles available
Accepted Solution
Juniper
ACE - Expert
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23.2K Messages
2 years ago
You are doing the right thing by reseraching and getting some guidance so a good decision can be made. We can help on some of it, especially with a bit of how the service works. Though what package level (channels and price) are going to be up to you on what is best.
Yes U-Verse is a grandfathered service. They are not accepting new customers, though a hard end date for existing has not been announcecd. So current subscribers may be able to float for quite some time to come until any official word is put out.
Think of DirecTV like Netflix, Hulu, or other similar streaming services. You connect your chosen streaming device to your home internet (by Ethernet or WiFi as you choose). Depends on the chosen device how well it may work with your Sony AV box.
One key difference to keep in mind, is unlike those other streaming services which provide content they have saved, with DIRECTV STREAM you are getting 'live' channels like a traditional TV provider.
The DIRECTV STREAM box (full cost up front or spread over monthly bills as you choose) has a traditional remote with channel numbers that traditional streaming boxes (Roku, etc.) don't have. Something to consider if that matters for you.
You can use your chosen internet provider like any other streaming service. Is suggested to avoid ISPs that have data limits so you don't deal with overage or throttling/prioritization issues.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
This is the directv community forums so you should post on the AT&T Community Forums under the TV category for U-verse on how the cancellation procedure works.
As far as bundling AT&T wireless with DIRECTV STREAM, you can but I believe that the discount is only something like $10 or $15/month (obviously better than nothing).
more info for bundles available here:
https://www.directv.com/internet-bundles/?source=EDDSDIDEB00TFAGJP&wtExtndSource=directv+stream+internet+bundle&gclsrc=aw.ds&gbraid=0AAAAAoX5dNR0G3addeVFeCYE8VAwNKJVA&gbraid=0AAAAAoX5dNR0G3addeVFeCYE8VAwNKJVA&gclid=CjwKCAjwiOCgBhAgEiwAjv5whG186R1nCA96pxrUjQ5YDRYmJYBxkzWjlhpqebDKwJcqMC64CYj_bRoCG5sQAvD_BwE&gclsrc=aw.ds
(edited)
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Hooks55
New Member
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24 Messages
2 years ago
I am well aware of how to cancel. What I wanted to know is what equipment is required as well as cost. Have I misunderstood what this forum is.
I have three smart TV’s and need to know is a box of some sort needed to make them work. I don’t want to sign up for direct tv streaming without knowing what to expect.
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bcbsncjlj
ACE - Expert
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6.5K Messages
2 years ago
All the questions you are asking are easily available on the website. Cost depends on what equipment you want and which subscription that you desire.
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Juniper
ACE - Expert
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23.2K Messages
2 years ago
@Hooks55
Those two sentence together made it sound like you didn't know that you have to call AT&T to cancel U-Verse and start up the other service separately. Sounded more like you expected an internal swap of services, a common misunderstanding we see.
DIRECTV STREAM does not bundle with other services, similar to other streaming providers. You sign up on the website, choose your package, and if needed order the DIRECTV STREAM box. You can also use the app on streaming devices (Roku, Firestick, etc.) or use a smart TV app (though this is not suggested as it is sub-standard to the other options).
Don't know what you thought the forum was so cannot say if you misunderstood or not. This is a public forum of other customers. For pricing and packages available, you should look over the service website for the specifics.
DIRECTV STREAM
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Hooks55
New Member
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24 Messages
2 years ago
I am just trying to make good decisions maintaining a tv service. U-verse has increased their charges and rumor has it AT&T will discontinue U-verse sometime soon. My calls to AT&T usually are with someone I can’t understand and after their sales pitch on something I’m not sure I want I leave the call. If that offends someone here I’m sorry.
On my AT&T service I have the router/modem gateway and a U-Verse receiver connected by cat5 cable. From the receiver it is connected to a Sony AV box via HDMI cable then to the TV by ARC HDMI cable. The reason for my MISUNDERSTOOD question was to be sure if I decide to go with Direct TV Streaming I could make all this work. Also I am considering using Cox internet to stream other TV service. By the way much cheaper and a lot faster (I’m limited to 24mbps with AT&T). Cox said they furnish a contour box to do the live streaming and my car5 and HDMI cables will work.
If I am off base with any of this I would appreciate knowing.
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asotuba
New Member
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8 Messages
2 years ago
I am in exactly your same situation. U-verse has gotten so expensive, and with the $40 promo I was able to talk them into last year expiring on April 10, and the only discount they offered now being $20, my U300 would go up to about $180- ridiculous. I am on the DTV 5 day free trial now, and there is a promo for new customers wherein you get the box for free (1). I like the quality so far, but have had some login issues. I suggest you try it (you can get up to 14 days' trial if you call in instead). That was the only way I could think of to find out how well it works in the wild. There are many U-verse like similarities. ATT actually transferred me on a call to DIRECTV, because apparently even their customer service people think U-verse isn't worth it any more (and as you say, it will sunset sometime, maybe sooner rather than later.) BTW- you might also look into Google fiber for quick (1000 up and down for $70) internet to go along with it. Their VOIP phone service is also only $10 vs. $57 with fees on ATT. Good luck with your quest!
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