New Member
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Username and password aren't working on the app
I have reset both usernames and passwords and it says it's still throwing an error I had problems like this in the past and I had to call to reset it on their end I am trying not to call but I really want to watch my TV from my phone
Juniper
ACE - Expert
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23.1K Messages
3 years ago
Make sure you are using the correct app for the service. DirecTV and DIRECTV STREAM are separate providers, each with their own app. The DirecTV (satellite) app is for occasional use, only for the mobile device itself where DIRECTV STREAM is for any device that the app is compatible with.
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