Samsung smart tv app has no profiles

I have the profiles on my Samsung app. You may need to update the app or delete and reinstall it.

I have tried that a few times. Will try again, thanks.

If you want to see the list of profiles when you turn on your TV, go to Settings > Preferences > Select Profile on Launch > Toggle On.

I tried that on all three profiles on my phone's app, but it still doesn't show up as an option when I turn it on on the tv, and the recorded shows are from all three profiles as well, which is why I thought maybe it wasn't rolled out.

There is no option for 'select profile on launch' on the TV app either. Or streaming quality. I can't post a picture here or I would show you the screen.

We'd like to further investigate. Sending you a DM. 

Does that come in an email or on the forum page...I am not seeing anything yet. Could be jumping the gun, sorry!

It's on the forum page. To check your inbox, navigate to Direct Messaging on the Community Forum by clicking the Messaging icon on the top navigation bar near the notification bell.

any update on if they were able to roll out a profile selection on the samsung Directv stream app? 

Any answer to this?

Any update on this? I am experiencing the same issue and would like to have my profiles available!