New Member
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1 Message
Is this a legitimate email from directv. Customerservice@tv.directv-mail.com
Does anyone know if this is a legitimate address used by DIRECTV.
i received an email from it but I was hesitant to click on anything.
i tired the live chat but they were not helpful.
customerservice@tv.directv-mail.com
DIRECTVhelp
Community Support
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255.4K Messages
10 days ago
Hey, @metsamazi. If ever in doubt, protect yourself and contact us through our official website at DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team
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baseballisback
ACE - Professor
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8.3K Messages
9 days ago
Hi @metsamazi
I don't have the same services you do, but I've gone ahead and let @mfpcarden know about your concern. Hopefully he'll see it soon, although with Monday being a holiday, it may be a while.
You can always call a trusted DirecTV phone number and do what the agent says.
(edited)
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JefferMC
ACE - Expert
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37.1K Messages
9 days ago
DIRECTV-MAIL.COM is a valid domain controlled by DIRECTV. Without seeing your mail headers, I cannot say whether or not the mail is legitimately from DIRECTV-MAIL.COM
I would check with DIRECTV by some independent mechanism regarding the contents of the e-mail.
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