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1 Message

Saturday, August 30th, 2025

Is this a legitimate email from directv. Customerservice@tv.directv-mail.com

Does anyone know if this is a legitimate address used by DIRECTV.

i received an email from it but I was hesitant to click on anything.

i tired the live chat but they were not helpful.

customerservice@tv.directv-mail.com

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Community Support

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255.4K Messages

10 days ago

Hey, @metsamazi. If ever in doubt, protect yourself and contact us through our official website at DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team

ACE - Professor

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8.3K Messages

9 days ago

Hi @metsamazi 

I don't have the same services you do, but I've gone ahead and let @mfpcarden know about your concern. Hopefully he'll see it soon, although with Monday being a holiday, it may be a while.

You can always call a trusted DirecTV phone number and do what the agent says.

(edited)

ACE - Expert

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37.1K Messages

9 days ago

DIRECTV-MAIL.COM is a valid domain controlled by DIRECTV.  Without seeing your mail headers, I cannot say whether or not the mail is legitimately from DIRECTV-MAIL.COM

I would check with DIRECTV by some independent mechanism regarding the contents of the e-mail.


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