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O

New Member

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2 Messages

Monday, March 28th, 2022 5:50 PM

double billing

I am billed by ATT & Direct TV -

ACE - Expert

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23.1K Messages

3 years ago

@orien 

If you have a bill for AT&T and one for DirecTV, then that is not double billing but two different services. AT&T would be home phone, cell phone, or internet where DirecTV would be your TV service.

So what do the bills say? Have you call customer support about the different bills?

New Member

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2 Messages

3 years ago

have not been able to find a phone #, can you help?

Community Support

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255.3K Messages

3 years ago

Hello @orien, we're here to help.

You can reach DIRECTV Customer service at 1-800-531-5000.

Nevertheless, we want to involve a fast resolution for your billing concern.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Benjamin, DIRECTV Community Specialist

ACE - Expert

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23.1K Messages

3 years ago

@orien 

On their respective websites, just go to the "Contact Us" at the bottom like any other website.

Also both numbers are in my signature line, including my original reply.


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