Your TV does not support this programs content protection

Hey, @Kiki4now. High-bandwidth Digital Content Protection (HDCP) is technology protecting programs from copying via HDMI or DVI output to computers, external hard drives, and other devices. It is mandated by the studios to prevent unauthorized duplication of copyrighted content. All DIRECTV equipment is HDCP compliant.

Please connect your TV directly to the receiver with the HDMI cord provided by the technician, ensuring no audio equipment, splitters or other equipment is installed between them. 

If technical assistance is needed, contact us for troubleshooting: DIRECTV Customer Service - Phone Support & Chat Rizza, DIRECTV Community Team

All of our equipment is connected with HDMI cables. The issue is that the message is saying to not use HDMI cables and replace them with component cables. I have been a DIRECTV customer for at least 7+ years now. Both TV’s this is happening with are newer and this happens typically after cleaning around and under the main receiver in my living room. The TV that will not clear the message currently has one of the small boxes and this started happening after I moved its location. There are no splitters etc in any of my TV locations. These are the only 2 TV’s this is happening to (knock on wood) Everything was connected initially by the installer that came to my home when we started service. Since then we have upgraded all our TVs to smart TV’s. No TV was ever connected without an HDMI. 

We'd like to further investigate this. Sending you a DM.

Try replacing the HDMI cables.  DTV may send you some if you contact them.

This is a HDCP handshake issue. Networks require this of all TV providers and TVs, regardless of what connections your TV has. Simply means the channel/content owners don't want you recording HD content to another device.

Check all HDMI cables are secure.

Make sure you are not using a 'smart' power strip.

Unplug all HDMI from TV and then just plug in DirecTV.

Verify coax finger tight to all boxes.

Try the normal red button reset or full power cycle.

Once working, plug other HDMI devices one at a time (in case one of them was the culprit for the issue with the "secret handshake" between devices).

And of course you can try to refresh your equipment on the website in case it was a service authorization glitch.

But if it happens every time you clean, or move the box for any reason, then sounds like either something got knocked loose or cleaning product got where it shouldn't. If it turns out those actions caused the problem then be more careful in the future.

And if those small boxes are Clients (Mini Genie or Gemini, any model starting with C), then do all the checks with the main Genie as well as it is the brain for them.