8 Messages
The banner is stuck across the bottom
The banner showing movies etc. won't go away. It's stuck. this is the first time it has happened. What to do?
8 Messages
The banner showing movies etc. won't go away. It's stuck. this is the first time it has happened. What to do?
DIRECTVhelp
Community Support
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255.4K Messages
11 months ago
Hi there. We're sorry the banner is stuck. Resetting your receiver often helps with issues like this. Visit Reset Or Refresh Your DIRECTV Receiver or Box | DIRECTV Support and follow the steps on how to reset your equipment. Hope this helps. If the issue persists, please let us know. Rizza, DIRECTV Community Specialist
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detuch254
ACE - New Member
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5.2K Messages
11 months ago
Do you have DIRECTV STREAM or DIRECTV satellite service?
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