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1 Message

Sunday, July 20th, 2025

Loss signal

One of my boxes loses HD channels, but my other one has all of them still, and the weather is not bad. I’ve already replaced the box and the splitter. 

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ACE - Sage

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46.6K Messages

11 days ago

What DVR/Receiver models?

What's the on-screen error with those missing channels?

ACE - Expert

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23.2K Messages

11 days ago

Are the channels not showing in the guide (with HD next to the channel name) or do they seem less than HD quality?

What is the model of box (old and one that replaced it)?

Was the box replaced as normal (drop shipped to you) or did they send a tech out on a service call?

Any error messages?

Any other problems (on this or the others)?

Besides replacing the box, what other troubleshooting have you done?

ACE - Expert

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21.2K Messages

11 days ago

DTV receivers fall into a range of sensitivity so one can lose the signal while another will continue to work, so what are your signal reading on the 99/103 sats?  


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